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Anonymised Communications

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As a  fully  independent partner, Booking Manager recognizes its unique position on the market and maintains guarding confidential data to ensure the anonymity and security of communications within the System by effectively generating an opportunity for the yacht charter business community to co-create a mutually beneficial standard of customer service.

Anonymous Communication

The System allows agents to complete crew lists directly within Booking Manager, eliminating the need for additional tools or platforms. Charter operators can share essential trip information, such as pre-departure protocols, with charter guests without accessing their sensitive contact details. This ensures a smooth check-in process for customers while maintaining sensitive data confidentiality.

Enhaced Customer Satisfaction

This new anonymized communication channel greatly improves customer satisfaction by enabling crucial information such as pre-departure procedures, exact check-in time etc. to be communicated in a timely manner and further eliminating endless messaging threads or loss of important charter details.

Customizable Communication

Agents are able to retain full control over communication with charter guests and disable automatic forwarding within the System. Within the Booking Manager Portal, the default setting remains "Disabled" until the agent decides to improve customer satisfaction by enabling anonymized direct communication of crucial information to the Charter Operator, while the agent always stays in the loop.
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Marija Blašković

Clients Speak For Themselves

Ultra Sailing is very satisfied with the fact that Booking Manager team is always at our service. They successfully adapt each new market request for our specific needs.

Marija Blašković,
Booking Manager, Ultra Sailing 30 32 16 38
Sanja Bozovic

Clients Speak For Themselves

“At Montenegro Charter, we believe that every client is unique and deserves a tailor-made experience. We pride ourselves on our attention to detail, our commitment to excellence, and our passion for yachting. Our new website captivates our mission to bring truly the best of yachting to all of our clients!”

Sanja Bozovic,
CEO at Montenegro Charter 30 32 16 38
Adriana Bošnjak

Clients Speak For Themselves

“We were looking for a way to offer real-time availability online but did not want to compromise on the way our yachts and crew were presented.  OSH priority is a high-end service after all. With Booking Manager option for  the Crewed Charter we don't need to compromise! Our fleet and most importantly our crew is presented in a modern way and we are able to showcase it to over 5000 Booking Manager broker partners! Finally, we have a solution to increase the bookings and organise our operations!"

Adriana Bošnjak,
Charter Broker at Ocean Sailing House 30 32 16 38