Enhance guest experiences and drive customer satisfaction by streamlining your check-in process for faster, smoother arrivals thanks to Booking Manager tools.
You can read through the Q&A from the webinar below or if you want to download the Q&A click HERE.
BMA: MyTrip is meant to be shared with the guest to facilitate all check-in and predeparture procedures. All the prices show in the MyTrip are the final client price so there is no risk of confusion for them even if the booking happened through an agent.
BMA: The documents section in My Trip cannot be hidden but from the Booking Manager Application and Portal you can manage individually wich document is visible or not
BMA: On the Booking Manager Website you can find the Tips sections with video tutorials of the key features and also you can find the knowledgebase with detailed step by step instructions of most of Booking Manager Features.
XML gave us the possibility to work faster and well organized as well as to search for the most specific needs of individual client's wishes and programs that we offer.
We couldn't imagine working without the System! Also MMK staff is the most friendly and helpful, this is what we find very important!
By using Booking Manager we have increased the number of bookings, cut down the office expenses and sped up the whole booking process. We simply would not be one of the best if we weren't using it!
