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Drive Customer Satisfaction -Simplified Check-In

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Enhance guest experiences and drive customer satisfaction by streamlining your check-in process for faster, smoother arrivals thanks to Booking Manager tools.
You can read through the Q&A from the webinar below or if you want to download the Q&A click HERE.

 

 Q&A

1. The MYTRIP can be sent to guest? Can we remove the pricing info from this?

BMA: MyTrip is meant to be shared with the guest to facilitate all check-in and predeparture procedures. All the prices show in the MyTrip are the final client price so there is no risk of confusion for them even if the booking happened through an agent.

2. Can we remove the documents section in My Trip?

BMA: The documents section in My Trip cannot be hidden but from the Booking Manager Application and Portal you can manage individually wich document is visible or not

3. Do you probably have pdf files with all instructions of each specific filed in this system?

BMA: On the Booking Manager Website you can find the Tips sections with video tutorials of the key features and also you can find the knowledgebase with detailed step by step instructions of most of Booking Manager Features.

Streamline Client Check-In

Generate automatically all the relevant documents like Contract and Bording pass with ease. Share base info, documents, and all relevant details in advance so your clients arrive informed, relaxed, and ready to enjoy their charter.

Easily Share Information

Store and share all the relevant charter information with the team all in one place. Use tags, remarks and to-do notes to keep track of all the important details.

Centralised Trip Details

Avoid sending multiple emails to share all the pre departure information with the guest. Use the “My Trip” link to give clients instant access to all booking info, extras, payments, and more—everything in one convenient place.
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Monia Calzone and Vanessa Dondon

Clients Speak For Themselves

The System is simply amazing, functional, practical and efficient. Also, our team can count on MMK team support anytime - they are always at our disposal for any need we may have.

Monia Calzone and Vanessa Dondon,
Office Managers, Boomerang 1 14 38 38
Manlio Accardo

Clients Speak For Themselves

The System provides API that is easy to integrate, reliable data, a constantly growing fleet of yachts and a fast responsive support team, able to take actions and provide guidance quickly and effectively.

Manlio Accardo,
CEO, Sailogy 1 14 38 38
Evgenia Vatutina

Clients Speak For Themselves

"We’ve been working with Booking Manager since launching our first Sunreef 60, and we’re proud to say that in the first two years, we booked over 18 charter weeks per season solely from agent inquiries coming through their system. Since then, we’ve added two more crewed catamarans to our fleet, and Booking Manager has remained a key partner in our success. The back office is incredibly intuitive, the system handles everything from offers, options, reservations tracking, to invoicing seamlessly, and the support team is always responsive and helpful. What we appreciate most is their constant development and ability to adapt to the specific needs of a crewed charter business like ours. Booking Manager is more than a platform – it’s a partner that truly supports growth. Highly recommended to any charter company looking to scale professionally."

Evgenia Vatutina,
CEO at Sinata Yachts d.o.o. 1 14 38 38