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Drive Customer Satisfaction -Simplified Check-In

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Enhance guest experiences and drive customer satisfaction by streamlining your check-in process for faster, smoother arrivals thanks to Booking Manager tools.
You can read through the Q&A from the webinar below or if you want to download the Q&A click HERE.

 

 Q&A

1. The MYTRIP can be sent to guest? Can we remove the pricing info from this?

BMA: MyTrip is meant to be shared with the guest to facilitate all check-in and predeparture procedures. All the prices show in the MyTrip are the final client price so there is no risk of confusion for them even if the booking happened through an agent.

2. Can we remove the documents section in My Trip?

BMA: The documents section in My Trip cannot be hidden but from the Booking Manager Application and Portal you can manage individually wich document is visible or not

3. Do you probably have pdf files with all instructions of each specific filed in this system?

BMA: On the Booking Manager Website you can find the Tips sections with video tutorials of the key features and also you can find the knowledgebase with detailed step by step instructions of most of Booking Manager Features.

Streamline Client Check-In

Generate automatically all the relevant documents like Contract and Bording pass with ease. Share base info, documents, and all relevant details in advance so your clients arrive informed, relaxed, and ready to enjoy their charter.

Easily Share Information

Store and share all the relevant charter information with the team all in one place. Use tags, remarks and to-do notes to keep track of all the important details.

Centralised Trip Details

Avoid sending multiple emails to share all the pre departure information with the guest. Use the “My Trip” link to give clients instant access to all booking info, extras, payments, and more—everything in one convenient place.
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Zoran Pelikan

Clients Speak For Themselves

XML gave us the possibility to work faster and well organized as well as to search for the most specific needs of individual client's wishes and programs that we offer.

Zoran Pelikan,
CEO, Macrocruise 36 20 17 38
Olivier Albahary

Clients Speak For Themselves

I appreciate Booking Manager as our primary system. It helps us to work easier and get real time worldwide availability. Furthermore, I appreciate their nice friendly team and efficiency. If every booking system could be so performant, I would be really happy.

Olivier Albahary,
CEO, The GlobeSailor 36 20 17 38
Toni Brkić

Clients Speak For Themselves

"Collaboration with Booking Manager is crucial for us as it supports our strategic goal of expanding operations and enhancing efficiency. This partnership is not just about growth—it’s about transforming the entire market by redefining how skippers are booked, making the process more streamlined and accessible for everyone."

Toni Brkić,
CEO & Founder of Croatia Sailing Academy 36 20 17 38