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Anonymised Communications

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As a  fully  independent partner, Booking Manager recognizes its unique position on the market and maintains guarding confidential data to ensure the anonymity and security of communications within the System by effectively generating an opportunity for the yacht charter business community to co-create a mutually beneficial standard of customer service.

Anonymous Communication

The System allows agents to complete crew lists directly within Booking Manager, eliminating the need for additional tools or platforms. Charter operators can share essential trip information, such as pre-departure protocols, with charter guests without accessing their sensitive contact details. This ensures a smooth check-in process for customers while maintaining sensitive data confidentiality.

Enhaced Customer Satisfaction

This new anonymized communication channel greatly improves customer satisfaction by enabling crucial information such as pre-departure procedures, exact check-in time etc. to be communicated in a timely manner and further eliminating endless messaging threads or loss of important charter details.

Customizable Communication

Agents are able to retain full control over communication with charter guests and disable automatic forwarding within the System. Within the Booking Manager Portal, the default setting remains "Disabled" until the agent decides to improve customer satisfaction by enabling anonymized direct communication of crucial information to the Charter Operator, while the agent always stays in the loop.
Application Form
Manlio Accardo

Clients Speak For Themselves

The System provides API that is easy to integrate, reliable data, a constantly growing fleet of yachts and a fast responsive support team, able to take actions and provide guidance quickly and effectively.

Manlio Accardo,
CEO, Sailogy 25 29 14 37
Sandra Maraš

Clients Speak For Themselves

"Customer experience is our highest priority and we wanted the website to reflect that. By simplifying the booking process our clients are able to get all the information needed to book the sailing Hollidays that fit their needs. Bareboat, crewed or cabin, our website offers it all!"

Sandra Maraš,
Booking and Product Manager, Orvas Yachting 25 29 14 37
Umut Güler

Clients Speak For Themselves

“www.Solesail.com was an idea and a project which brought all of us at SoleMarine Yachting great joy and excitement. We always aim to provide our clients with a supreme service and make their whole sailing experience unique and memorable. Thanks to MMK we were able to overcome all challenges with ease and have a website which fully represent this exact message.”

Umut Güler,
CEO at SoleMarin Yachting 25 29 14 37